Terms and Conditions

Welcome to www.stayinn.com (the "Site").

Signature Experience SAL (hereinafter "StayInn", "We", "Us", or "Our") provides an online platform or marketplace that connects guests to Accommodations and other services described herein (collectively, the "Services"). Please read the Terms (as defined below) carefully. The Terms contain important information regarding your legal rights and obligations and include various limitations and exclusions of Our liability. By using the Site, you agree to comply with and be legally bound by these Terms (collectively with any terms, conditions, and/or policies incorporated herein by reference, the "Terms"), whether or not you use any Services or make any Reservations (as defined below). These Terms govern your access to and use of the Site and all Content (as defined below) and constitute a binding legal agreement between you and StayInn.

  • Trademarks

    "StayInn" is a trademark of StayInn. All rights reserved. These and other StayInn graphics, logos, trademarks, and service marks may not be used without prior written consent of StayInn. All other trademarks, service marks, product names, company names, and logos appearing on the Site are the property of their respective owners.

  • Scope of Services

    StayInn is a professional management company with operations that professionalize the alternative lodging industry with a vision to enhance modern travel. We lease vacation rental properties and provide luxurious accommodations maintained and operated by StayInn.

  • Eligibility

    You must be 18 years or older and be able to enter into legally binding contracts to access and use the Site and Services. The Site and Services are intended solely for persons who are 18 years old or older. Any access to or use of the Site and/or Services by anyone under 18 years old is expressly prohibited.

  • Content

    You acknowledge that Our Site contains information, data, software, photographs, videos, and other material (collectively, "Content") that are protected by copyrights, trademarks, or other proprietary rights. You may not modify, delete, publish, or distribute the Content without first obtaining Our written permission.

  • How the Site and Services Work
    • Booking Accommodations and Reservation Procedure: You must provide us with your personal information and payment details to book an accommodation. We use your information to verify your identity and process your booking.
    • Additional Fees: In addition to the listing fee, other applicable fees may include cleaning fees, taxes, and service charges.
    • Accommodation Extensions: You may extend your stay provided there is no conflict with other reservations.
    • Modifications, Cancellations, and Refunds: Reservations canceled at least 14 days before check-in are fully refundable. Cancellations made less than 14 days before check-in are not eligible for a refund.
  • Damage to Accommodations

    As a guest, you are responsible for leaving the accommodation in the condition it was in when you arrived. Should any damages occur, you agree to be charged for the replacement or repair of the property.

  • Compliance with House Rules and Company Standards

    We strictly enforce adherence to our house rules and company standards. Failure to comply may result in corrective actions, including warnings, temporary suspension, or permanent termination of access to our services.

  • Warranty Disclaimers

    Your use of our Site and Services is at your sole risk. The Site and Services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy or reliability of the Site and/or Services.

  • Limitations of Liability

    To the maximum extent permitted by law, StayInn and its affiliates will not be liable for any damages arising from your use of the Site, Services, or Accommodations.

  • Intellectual Property Related Complaints

    If you believe that any content on the Site infringes on your intellectual property rights, please contact us at info@stayinn.com.

  • Links to Third Parties

    Our Site may contain links to third-party websites or resources. StayInn is not responsible for the availability, accuracy, or content of these third-party sites.

  • Privacy Policy

    We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect and use your personal data.

  • User Account Responsibility

    You are responsible for maintaining the confidentiality of your account details, including your password. You are responsible for any activities that occur under your account.

  • Dispute Resolution & Arbitration Agreement

    Any disputes or claims arising out of your use of the Site shall be governed by the laws of Lebanon.

  • Termination

    StayInn reserves the right to terminate or suspend your access to the Site and/or Services at any time without notice.

  • Modification to Terms

    We reserve the right to modify these Terms at any time. Any changes will be posted on the Site, and continued use of the Site and Services constitutes your acceptance of the revised Terms.

  • Entire Agreement

    These Terms constitute the entire agreement between you and StayInn and supersede any prior agreements.

  • Feedback, Questions, or Additional Information

    If you have any questions about these Terms or require additional information, please contact us at info@stayinn.com.

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