Privacy Policy

At StayInn, we are deeply committed to transparency, which is why we want to clearly explain how we handle your personal data. This Privacy Policy ("Policy") was created by Signature Experience SAL ("we", "us", or "StayInn") to provide clarity on how we, along with our affiliates and partners, collect, use, communicate, protect, disclose, and make use of personal information in connection with our website ("Site") and services (collectively, "Services"). This Policy also outlines your rights in relation to your data and offers information on how to contact us if you have concerns.

We are devoted to protecting your privacy and ensuring that your personal information is handled responsibly. This document details the types of information we gather, how we process it, who we share it with, and how we secure it.

We guarantee the following:

• Your personal data, including credit/debit card details, will never be stored, sold, rented, or shared with third parties.
• If you make payments on our website, your card details will be transmitted directly to our payment providers via a secure connection, and we will never pass your payment details to any other third party.
• While we take precautions to safeguard your information with appropriate security measures, we cannot fully guarantee the security of data shared online.
• We are not responsible for the privacy policies or data practices of websites we link to. If you choose to share your data with third parties, their privacy policies will apply. We advise you to contact these third parties directly with any privacy concerns.
• Some of the ads you see on our Site may be served by third parties. These third parties might collect data about your activity on our site to offer personalized advertisements. We do not control their data collection, and this Policy does not apply to such third-party services.

If you have questions regarding this Policy, feel free to reach out to us at info@stayinn.com.

• Information We Collect
  • Non-personal Information: This is anonymous data that does not identify individuals. It includes technical information like device details, browsing activity, and aggregated site usage data (e.g., page visits, session times).
  • Personal Information: This refers to data that can be used to identify you, such as your name, email, billing information, and phone number. We also collect other information like your IP address and location when necessary.
• How We Collect Information
  1. Automatically: Data is collected automatically when you use our Services, such as through cookies, session data, or tracking tools.
  2. Directly from You: We collect data that you provide voluntarily, such as information during sign-ups, booking requests, or when contacting us.
  3. Through Third Parties: We collect data from integrated services like Google or Facebook when you log in using these third-party services.
• How We Use This Information
  • Provide and improve our Services
  • Process transactions and issue invoices
  • Communicate with you regarding your account, inquiries, or feedback
  • Notify you of updates, offers, and promotions
  • Detect and prevent fraudulent activities and security risks
  • Comply with legal requirements
• Sharing Personal Information
  • With affiliated companies: When necessary to provide our Services.
  • With service providers: Such as payment processors, hosting services, or analytics providers.
  • When required by law: If necessary to comply with legal obligations or protect our business.
• Your Data Rights

  You have the right to access, modify, or delete your personal information. If you wish to exercise any of these rights, please contact us at info@stayinn.com.

• Security Measures

  We employ robust technical and organizational measures to protect your personal data. However, no online platform is completely secure. In the event of a data breach, we will promptly inform you and the appropriate authorities.

• Interest-Based Advertising

  We may participate in interest-based advertising. This involves using cookies and similar technologies to gather information about your activities on our site and tailor ads accordingly. If you do not wish to participate in such advertising, you may disable cookies in your browser.

• Communication from StayInn

  We may use your contact information to send you marketing emails, updates, and offers. You can unsubscribe from such communications at any time. We will also send you important service-related updates (e.g., billing notices or changes to our Services).

• Opting Out of Third-Party Tracking

  Third-party ad networks may track your activities on our Site using cookies and other technologies. You may opt out of this tracking via your browser settings or through the third parties’ opt-out mechanisms.

• Links to Third-Party Sites

  Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any personal data with them.

• Children’s Privacy

  Our Services are intended for users aged 18 and above. We do not knowingly collect data from children without parental consent. If you believe that your child has provided us with personal data without your approval, please contact us so that we can delete the information.

• Changes to This Policy

  This Policy may be updated from time to time to reflect changes in laws, regulations, or operational needs. Please check this page regularly for updates. Significant changes will be communicated to you before they take effect.

• Contact Us

  If you have any questions or concerns about this Privacy Policy or would like to exercise your data rights, please contact us at info@stayinn.com. We will do our best to resolve any issues in line with this Policy.